Patient Portals: Who uses them? What features do they use? And do they reduce hospital readmissions?
Patient portals have demonstrated numerous benefits including improved patient-provider communication, patient satisfaction with care, and patient engagement. Recent literature has begun to illustrate how patients use selected portal features and an association between portal usage and improved clinical outcomes.
Author(s): Griffin, Ashley, Skinner, Asheley, Thornhill, Jonathan, Weinberger, Morris
DOI: 10.4338/ACI-2016-01-RA-0003