Exploring Dental Providers' Workflow in an Electronic Dental Record Environment.
A workflow is defined as a predefined set of work steps and partial ordering of these steps in any environment to achieve the expected outcome. Few studies have investigated the workflow of providers in a dental office. It is important to understand the interaction of dental providers with the existing technologies at point of care to assess breakdown in the workflow which could contribute to better technology designs.
Author(s): Schwei, Kelsey M, Cooper, Ryan, Mahnke, Andrea N, Ye, Zhan, Acharya, Amit
DOI: 10.4338/ACI-2015-11-RA-0150